The protection of your privacy and your personal data is particularly important to us, Good-Bye S.à r.l.. Personal data will therefore be processed by us exclusively on the basis of the statutory provisions. The collection, processing and use of personal data therefore only takes place to the extent specified in this data protection information. The authority responsible for the collection, processing and use of data is:Good-Bye S.à r.l. 11A rue Wiltheim 5465 Waldbredimus Luxembourg
1. online presence
You can visit our website without providing any personal information. Every time a website is called up, the web server automatically saves a so-called server log file with the following information:
When accessing the orangeblue-cosmetics.com website, the following information is automatically logged by the web server:
- IP address of the requesting computer
- Date and time of the request
- Access method/function desired by the requesting computer
- Input values transmitted by the requesting computer (e.g. file name)
- Access status of the web server (file transferred, file not found, command not executed, etc.)
- Name of the requested file
- URL from which the file was requested/initiated the desired function
This information is used exclusively for the purpose of identifying and tracing unauthorized access to the web server and other criminal offences. This serves to protect our legitimate interests in a correct presentation of our offer, which predominate within the scope of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.
Third-party hosting services
2. Collection, processing and use of inventory data
2.1 Order with customer account
orangeblue-cosmetics.com collects and stores the following customer data: Title, first name and surname, billing and delivery address, e-mail address, billing and payment data, date of birth, telephone number, IP address of the requesting Internet-enabled device, information on the content of the order, information on a different delivery address and information on the desired method of payment. The data is stored and processed internally. The aforementioned personal data will be processed and used for the purpose of processing the respective contractual relationship.
The legal basis for this is Article 6 paragraph 1 letter b) DSGVO, i.e. you provide the data on the basis of the contractual relationship between you and us. We store the data collected for contract processing until expiry of the statutory or possible contractual warranty and guarantee rights. Upon expiry of this period, we shall retain the information of the contractual relationship required by commercial and tax law for the periods specified by law. For this period (regularly ten years), the data will be reprocessed only in the event of an audit by the tax authorities.
2.2 contact inquiry
You have the possibility to contact us (e.g. via inquiry form on the website by e-mail or by telephone). In any case, we need your first and last name and your e-mail address to process your contact enquiries. Optionally, you can also provide us with your telephone number and address (street, postcode, city, country).
The legal basis for the processing of personal data collected in the context of contact enquiries is Art 6 para 1 lit b DS-GMO (initiation of contracts, implementation of pre-contractual measures and performance of contracts) and Art 6 para 1 lit f DS-GVO (legitimate interests of the responsible party). Our legitimate interest in the processing of this personal data is to initiate and intensify business relations with existing and potential customers.
With sending the contact inquiry your personal data are transmitted to us and stored by us for the purpose of processing the inquiry. These data are used by us exclusively to get in contact with you and to answer your inquiry. After processing your request, we will store your personal data for a period of one year, as we have a legitimate interest in being able to trace requests within this period. If a contract with you is concluded on the basis of the enquiry, all data from the contractual relationship will be stored until the expiry of the statutory retention periods.
2.3 Data transfer (shipping service provider, payment provider)
If you have chosen another payment method as prepayment, we will pass on the required payment data to a payment service provider commissioned by us.
Information on your delivery address will be passed on to a logistics company commissioned by us for the purpose of processing the purchase contract. To ensure that the goods are delivered according to your wishes, we transmit your delivery address with your telephone number and e-mail address to the logistics company commissioned by us. The logistics company will contact you prior to delivery to discuss delivery details with you. The data will be transmitted solely for this purpose and deleted after delivery.
2.4 Use of e-mail addresses for advertising purposes (newsletter dispatch)
If you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter on the basis of your consent. The subscription can be cancelled at any time via the function indicated in the newsletter, by sending an e-mail to email@example.com or – if offered – a corresponding option in the settings of your user account. Your e-mail address will be saved to enable us to send you the newsletter.
3. Collection, processing and use of usage data
3.2 Google analytics
This website uses Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, due to the activation of IP anonymisation on these websites, your IP address will previously be reduced by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to disable Google Analytics.
We integrate plug-ins from the social network Facebook (address: 1601 South California Avenue, Palo Alto, CA 94304, USA) on our websites. You can recognize the plug-ins – you can find an overview here: http://developers.facebook.com/docs/Plug-ins/ – by the Like button (I like it) or by the logo of Facebook.
If you call one of our websites with Facebook plug-in, a direct connection is established with Facebook. We have no influence on the type and scope of data collected, stored and processed by Facebook. We can only inform you according to our level of knowledge.
Facebook will be informed by the plug-in that you have accessed the corresponding website of our offer. This also applies to users who are not registered on Facebook. In this case, Facebook may store the IP address.
If you are a member of Facebook and logged in, calling up a website with the Facebook plug-in can be clearly assigned to your Facebook user account. In addition, the plug-ins transmit all interactions if you use the like button or leave a comment, for example.
To prevent Facebook from storing information about you, please log out of Facebook before visiting our websites. You can also block the plug-ins with browser add-ons (e.g. “Facebook Blocker”).
Information about the data protection regulations, the purpose and scope of data collection and data processing as well as the setting options for the protection of privacy on Facebook can be found here: http://www.facebook.com/privacy/explanation.php.
We include the Google+ social plug-in (Google plus) on our websites, recognizable by the “+1” sign on white or colored background. The plug-in is provided by Google Inc (Google, address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
When you call up a web page with Google+ button, a connection to the Google servers is established. Google transmits the content of the button and integrates it on the corresponding website. At the same time, Google receives information about which page has just been accessed. According to Google, personal data is only collected when the Google+ button is clicked. For members of Google+ who are logged in, the following applies: Google stores and processes at least the IP address even without interaction. We have no influence on the extent of the data stored in this context.
Members of Google Plus who do not want their data to be collected and stored via our websites should log out of their Google+ account before visiting our site.
This offer uses functions of the Twitter service. This is provided by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA. Twitter offers the so-called “Tweet” function. If you use the Twitter function on our websites, the websites you visit will be linked to your Twitter account and, if necessary, made known to other users. Data is also transmitted to Twitter.
4. Rights of the user
4.1 Revocation of consent
If you have given orangeblue-cosmetics.com consent to the collection, storage and use of personal data within the scope of using the services of orangeblue-cosmetics.com, you can revoke this consent at any time. The revocation can be sent by e-mail to the address firstname.lastname@example.org or in writing to the above address. Under the conditions of Art. 21 para. 1 DSGVO, data processing may be objected to for reasons arising from the particular situation of the data subject.
The foregoing general right of objection applies to all processing purposes described in this Privacy Information that are processed on the basis of Article 6(1)(f) DSGVO.
4.2 Information, correction, deletion, blocking
Upon written or text request, orangeblue-cosmetics.com will inform you at any time which personal data about you is stored at orangeblue-cosmetics.com. You also have the option of having your personal data corrected, blocked or deleted by orangeblue-cosmetics.com at any time. For this purpose, please contact the office mentioned in Section 4.1. Only data required by orangeblue-cosmetics.com to perform outstanding tasks or to enforce existing rights and claims and data that orangeblue-cosmetics.com is required to retain by law shall be excluded from deletion. However, such data is blocked.
4.3 data integrity
All personal data transmitted by you, including your payment data, will be transmitted using the generally accepted and secure standard TLS or SSL. You can recognize a secure connection by the attached s on the http (i.e. https://…) in the address bar of your browser or by the lock symbol at the bottom of your browser.